Currently, consumers can request one-on-one phone consultations and in-home visits with Registry staff. Through these consultations, consumers will receive information on a wide variety of topics including:
1. How to hire, employ and end the working relationship with a provider
2. Completing timesheets
3. Supervising caregivers
4. Communication skills
5. Resolving Disputes
To arrange a one-on-consultation, call the Public Authority and ask to speak to one of the Registry staff. In the future, the Public Authority may offer a course to assist people who are new to in-home supportive services and need help understanding how it works.
If you or someone you know would like to give input on the Public Authority training program, we invite you to submit your suggestions to use at your convenience. See the Contact Us section of this website and send your ideas by mail, email, or phone.